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Cash paid, but car never delivered

Seven On Your Side
September 21, 2012 2:47:15 PM PDT
At car broker Wilbur Michele's Flatbush office, they wouldn't let us in the door and closed the gates when we showed up to ask about the money owed to a Brooklyn mom.

7 On Your Side wanted to know what happened to her $10,500. That's how much Gaynor Williams said she paid for a car that she never received.

All Gaynor Williams has for her money is a faded receipt. She was supposed to get a 2005 Toyota Highlander.

Eight months after forking over that cash to the auto dealer at a car auction in New Jersey, she's still car-less, commuting on the train to her job as a bus driver.

"I'm just tired. I get home at 7:00 p.m. and leave at 4 in the morning, so that's the reason why I tried - finally managed to get the money together to get a car," Williams explained.

Short-lived happiness turned to frustration. First the dealer told her the Highlander she picked out was no longer available and offered a different one, which needed repairs.

"I said no. I don't want that. I want my money. I want no car. I said I don't want to do business with you no more; I want my money, cause I said you're going to give me a garbage car," Williams said.

After our second appeal the autobroker ponied up a deposit on his debt and signed an agreement to pay the balance by year end.

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