A Health Department source says that two complaints were reviewed and both were deemed not credible. There are no open investigations at this time.
Less than 24 hours after Beyonc? gave birth Saturday night, other new parents were speaking out, angry with Lenox Hill Hospital regarding their stay at the facility.
Spokesperson, Michael Moran, confirms they had received two complaints and that the hospital is fully cooperating.
One was made anonymously, and the other was from someone who had learned about the matter through the media, he said. Officials would be looking into whether any regulations were violated, he said.
Rozz and Neil Nash Caulon told Eyewitness News they were restricted from entering and exiting the neonatal intensive care unit, where their twin girls were and how relatives were not permitted to stay in the waiting room on the sixth floor, the same place where Beyonc? gave birth to her little girl.
Lenox Hill has all along maintained they were, at all times, in control of the private security and never prevented or delayed other families from gaining access to the NICU.
The hospital admits cameras were covered, but only when only when a security guard was present on the floor.
(The Associated Press contributed to this report)
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